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Frequently Asked Questions

General

How do I buy ST Math?

ST Math is available for purchase by schools, school districts and homeschool families. Schools who would like more information can contact us, and homeschool families can purchase the program directly through the JiJi Store. ST Math is not available for individual use. Interested schools and homeschool families can also reach us at 888-751-5443 or info@stmath.com.

I am a school/district administrator. How can I get my teachers to try ST Math?

You can try out ST Math in classrooms with a free 60-day trial. Learn more.

I am considering using ST Math for my school. How do I get access to ST Math to try out the games?

Try out some sample games or request a free trial. You can also reach us at 888-751-5443 or info@stmath.com.

I am a current user of ST Math. How do I access the software?

If you are a teacher or administrator, go to web.stmath.com to log in to ST Math or consult the ST Math site administrator at your school.

I am a teacher. Can I buy ST Math for my class?

ST Math is available for purchase by schools and school districts through student and site licences. There is a minimum number of student licenses per school. Individual teacher licenses are not currently available. To request more information to provide to your site administrator, contact us or you can reach us at 888-751-5443 or info@stmath.com.

I am a parent and my child uses ST Math at school. Who can I contact for technical support when my child uses ST Math from home?

Contact your child’s teacher for information on how to access ST Math at home, or for any technical or other support required. MIND does not provide direct support to parents or children.

I am a parent who homeschools my child. Can I purchase ST Math?

Yes, ST Math is currently available in limited release for homeschool families. Learn More.

How do I buy JiJi merchandise?

Visit us at http://jijistore.stmath.com/ to purchase JiJi pencils, t-shirts and more!

Is ST Math available outside of the U.S.?

ST Math is currently only available for purchase by schools, school districts and for homeschool families in the United States. We are happy to keep your information on record in the event that the program does become available for international use in the future: contact us. If you would like to download free challenge game samples of ST Math to play on an iPad, you may find those available at the iTunes Store.

Is ST Math available for use on an iPad or Tablet?

Yes. If you are a school, school district or homeschool family that has purchased ST Math, you may access the software on touch-enabled devices. Technical requirements can be found here.

Does MIND Research Institute offer grants for ST Math?

With the generous support of its philanthropic partners, MIND Research Institute is able to provide limited funding through its ST Math School Grants Program. This program aims to help education partners offset ST Math program costs through donor matching funds. Grant funding is available to select applicants that meet donor set criteria and are subject to availability. To learn more, or to apply for funding consideration, please visit https://grants.mindresearch.org. For further questions, please contact grants@mindresearch.org.
Homeschool

Does the enrollment price include all of my children or do I pay the same price for each of my children? Is there a family discount?

A one-year subscription to ST Math Homeschool costs $199.00 for one child. For two or more children in the family, you can take advantage of the lower price of $149.00 per child. Subscribe now.

Do you offer a homeschool trial subscription for family users?

We do not offer trial family subscriptions; however, parents may request a full refund within 30 days of the order date. You can also preview ST Math through our fractions demo, and try our free challenge games, Big Seed and Kickbox, available for iPad on iTunes.

How do I enroll my homeschool child?

To enroll, you can purchase a one-year homeschool subscription at the JiJi Store. The subscription includes access to all K-8 grade levels of the ST Math instructional games as well as ongoing parent support. You can review ST Math topics to decide on the appropriate level to begin instruction.

What if my child doesn’t fall into a particular grade?

Although the ST Math levels are organized by grade, you have the freedom to choose the right level for your child’s learning needs, and change grade levels at any time. Check out an overview of the curriculum to help you align your child’s math proficiency level to an appropriate grade.

Is the program available outside of the U.S.?

ST Math Homeschool is currently only available for residents of the United States, including military families stationed abroad who have a current U.S. home address.

Do I have to download software?

The program is online and there’s no need to download any software. However, a high-speed Internet connection is required for each device running ST Math. See the Technical Requirements.

Have results been published about ST Math Homeschool?

Not yet, but we’re currently gathering data from our homeschool families to share with you and hope to make that available soon. You can check out our extensive results from public and private schools across the country.

Do you offer a group license? I work for a homeschool charter/association/tutoring company.

We currently don’t offer group pricing.

Do you accept any form of payment other than credit card?

Not at this time. An ST Math Homeschool subscription can only be purchased with a credit card. We accept Visa, MasterCard, Discover or American Express. Visit http://jijistore.stmath.com/ST-Math-Homeschool/ to subscribe.

If I add a child during the course of my one-year subscription, will the price be reduced?

Yes, when you add a child to your one-year subscription, you receive a discounted price of $149.00 for the additional child. Go to the JiJi Store and log in to your account to add a child to your subscription at the discounted price.

If I cancel my subscription, will I receive a pro rata credit?

You can request a refund during the first 30 days of use. After that period, we do not offer pro rata refunds or credits for any partially used subscription periods.

Is there a mobile app for ST Math Homeschool users?

Yes! Subscribers can use the ST Math app for Android tablets, Chromebooks, iPads, and Kindles. For more information and to download the app, go to ST Math Tech Requirements.

If you’d like to preview ST Math before enrolling, please play our fractions demo or download our free challenge games, Big Seed and Kickbox, from iTunes for your iPad.

How do I cancel my subscription?

If you would like to cancel your subscription, call our support center for assistance at (888) 751-5443 or email homeschool@stmath.com. Refunds may only be requested within 30 days of the order date.

How do I renew my subscription?

You can renew your subscription by going to the JiJi Store and logging in to your account. Keep in mind that when you start on a new grade level, your student’s grade level progress will start over. Be sure to pull a report of your student’s progress before renewing!

How do I monitor my child’s progress?

ST Math Homeschool facilitators have a simple yet powerful, built-in reporting system to help them monitor learning and quickly identify a child’s specific instructional needs.
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